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Help Page
theACstore.com
Navigation:
On the left hand column you see buttons; ‘Home’ 'Choices' ‘Additional Items’ and 'More Info' etc. Select 'Choices' This is where you find the particular type system you are looking for. Once you have selected a system that fits your needs, you can select other options like an upgraded thermostat from the ‘Additional Items’ section. You can then find the prices of options to make your system even better.
To Purchase:
Just choose the system you want and use "Buy Now" button to make a downpayment. Please input the Product Code to identify the system you have picked out. We will be notified when the payment is made and will call or email you right away. Feel free to email or call us if you have a question. See the example of the payment method shown at the bottom of this page.
Contract:
After coming to your home and checking that everything is ready to proceed, the installing company will present you with a contract for the total of the job showing the low price you have picked out at the website.
Delivery:
The equipment purchased will be delivered to your place the day of the job. We do not ship or allow customer pick-up as that violates the intent of the State and federal regulations regarding refrigerant handling procedures.
Scheduling:
Allow a day for the installation contractor to come by and check to make sure everything will be correct for the installation. Someone will call and set up a time. Most installations can be done on the second business day from your order. Every effort will be made to meet your requested date.
Installation:
All of the systems include ‘standard’ installation which should include everything needed for the job. If we find your installation is other than ‘standard’ the installation contractor will advise and adjust the contract total. This will be done before starting the work and be adjusted by the amount shown on theACstore.com site under the installation option selections. Most of the time the job falls within the ‘standard installation’ category.
Cancellation:
We reserve the right to cancel a job or refuse service at any time.
If, upon inspection by the installation contractor, there is a different need that can’t be resolved, the job can be cancelled by either party.
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